Insights & Analytics - AMN Language Services
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Insights & Analytics

Welcome to Customer Insights & Analytics

Insights & Analytics can be accessed via a unique login through our website. Within the portal, you can pull detailed reports, search our Knowledge Base for support documents, create support cases and chat with a customer support representative. The reporting portal, Dashboards, offers insight into languages used, length of call, and device usage.

Our Differentiators

  • Connect with Customer Support

    Search the Knowledge Base, open and track support cases, or chat with a customer support representative.

  • Access Dashboards Reports

    Reports include: VRI Dashboard, OPI Dashboard, VRI Call Detail Report, OPI Call Detail Report, VRI Summary By Language Report, OPI Summary By Language Report, Device Usage Report, Device Usage Summary Report, and Case Report.

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